Advocates say the MTA’s Access-a-Ride paratransit system discriminates against disabled New Yorkers by making them wait longer and take less direct routes than riders on the subway and bus systems, ...

We are surprised that it took this long for someone to sue the MTA for its horrible Access-A-Ride, the paratransit service for people with disabilities. Its poor quality has long been documented and ...

An MTA program that allows some Access-A-Ride users to arrange trips through app-hailed car rides is set to get more expensive. Disabled New Yorkers who currently pay $2.75 to get around via ...

The MTA’s Access-A-Ride service, a crucial lifeline for thousands of New Yorkers whose disabilities keep them from using the city’s subway system, is now run largely by third-party vendors and staffed ...

Throughout the pandemic, as a way to protect riders, the MTA suspended shared cars and vans, but, starting in early July, the agency began phasing in shared rides for its Access-a-Ride users again.

STATEN ISLAND, N.Y. -- As more and more New Yorkers return to their daily travels as the city continues to rebound from the coronavirus (COVID-19) pandemic, some of the area’s most vulnerable ...

A Brooklyn woman recovering from a stroke says she was assaulted by an Access-A-Ride driver and – although the attack was caught on surveillance video – she says she’s been unable to obtain the driver ...