Customer relationship management (CRM) is a data-based approach that businesses use to improve customer retention, loyalty, and profitability. Most large enterprises adopted CRM years ago for a very ...

Martin Gedalin spent decades working on both sides of the CRM experience before he decided to make a tool that took professional relationships to the next level.

Meeting Insights now supports integration with leading CRM systems, allowing seamless transfer of meeting intelligence into CRM records. The first implementations connect Meeting Insights recaps with ...

The customer relationship management (CRM) industry started as a way for companies to turn paper-based contact information into digital files. As the industry evolved, CRM became a cohesive way to ...

To succeed, CMOs must use CRM data to capitalize on emerging opportunities and encourage their teams to continuously refine campaigns to boost performance. To make it happen, they never rely on one ...

Efficient customer billing isn’t just about keeping the books in order—it plays an essential role in customer satisfaction, retention, and overall business intelligence. When billing systems work ...

AudioCodes, a provider of unified communications voice, contact center, conversational AI applications, and services, has integrated its Meeting Insights solution with leading CRM systems, such as ...

AudioCodes (NASDAQ: AUDC), a leading provider of unified communications voice, contact center, conversational AI applications and services for enterprises, today announced the addition of new major ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. The customer relationship management (CRM) industry started ...