Electric motor failures are often caused by “in-operation” factors, such as production activities and the factory environment in which they operate. Other failures are due to “off-line” factors, ...

Automakers have to give dealers and repair shops access to the info needed to fix their cars. The dawn of higher-tech cars, especially EVs, throws a wrench in that. If car-buyers can only go to a ...

Finding a trustworthy repair shop is one of the most important parts of keeping your vehicle properly serviced. It can be a challenge, but CR’s expert guidance can help you size up service facilities ...

When it comes to automotive service facilities, Consumer Reports members prefer independent shops—and, in some cases, chains—over dealerships, according to our annual survey. The survey results show ...