Earns top scores in customer sentiment, voice quality, security, value, analytics, AI capabilities, and ease of use RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered business communications ...
VODNJAN, Croatia--(BUSINESS WIRE)--Global communications platform Infobip has been ranked as the second-highest scoring Communications Platform as a Service (CPaaS) provider in analyst firm Metrigy’s ...
SAN MATEO, Calif.--(BUSINESS WIRE)--IntelePeer, a leading communications workflow automation provider, is pleased to announce it has earned the MetriStar 2022 Top Provider Award in the Communications ...
HOLMDEL, N.J., November 13, 2025--(BUSINESS WIRE)--Vonage, a part of Ericsson (NASDAQ: ERIC), announced today that it has been recognized twice by Metrigy with a MetriStar Top Provider Award for ...
HOLMDEL, N.J., May 9, 2023 /PRNewswire/ -- Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has earned a Top Customer Sentiment Award for ...
Metrigy report recognized the power of CXone’s completeness and AI capabilities enabling organizations to deliver the ultimate customer experience HOBOKEN, N.J.--(BUSINESS WIRE)-- NICE (Nasdaq: NICE) ...
Customer engagement is a top priority at businesses—and for good reason. Consumers say they will tolerate three bad experiences before leaving the company for good. That may help to explain why 65% of ...
Metrigy’s MetriRank Study Evaluates Leading CCaaS Providers on a Fixed Set of Criteria to Assess Which are Best Positioned to Succeed in the Long Term “8x8’s contact center strength lies with its ...