Infobip classé premier fournisseur de CPaaS au monde par Metrigy
Infobip classé premier fournisseur de CPaaS au monde par Metrigy
Jan 17, 2024
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Irwin Lazar, President & Principal Analyst from Metrigy reacts to industry news at #WebexOne ’24. Hear what he has to say... | Webex
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A report from Metrigy found that nearly 53% of organizations are already using AI to personalize proactive outreach at scale, with another 36% planning to do so in the future. The impact on customer experience? ⬆️ Improved customer satisfaction, agent efficiency, and revenue generation ⬇️ A reduction in costs Check out 5 ways agentic AI can powerfully transform proactive engagement: https://bit.ly/4r8iBuJ #ProactiveOutreach #AgenticAI #ArtificialIntelligence | NiCE
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Time is money, don't waste it. 💵⏱️ Recent research by Metrigy states AI can help shorten customer service calls by 39%. By integrating AI, businesses are not only cutting down on call durations but also improving overall customer satisfaction. This game-changing technology is revolutionizing how companies interact with their customers, leading to: 🏃‍♀️ Faster problem resolution ⏳ Reduced wait times 😃 Happier customers AND agents Join the AI revolution and see the difference it can make in you
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Time is money, don't waste it. 💵⏱️ Recent research by Metrigy state…
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